Exploring the shifting paradigms of librarian-client relationship

Tripathi, Sneha


This paper is an attempt to explore the relationship shared by library professionals with their users. Some popular modelswere studied to understand the basics of building long term relationship. Issues regarding continuing librarian-clientrelationship are discussed along with the measures to be adopted by the libraries to gain the loyalty of their users. Indianlibrary scenario is discussed in the light of changing needs of their users.


Librarian-client relationship; User satisfaction; User services

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