Hossain, Muhammad Jaber, Bangladesh
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Vol 60, No 4 (2013): Annals of Library and Information Studies - Articles
Evaluating user’s experience of service performance using SERVPERF scale: A case study of some private university libraries in Bangladesh
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Vol 62, No 3 (2015): Annals of Library and Information Studies - Articles
Customer service performance of a public university library in Bangladesh
Abstract PDF
Annals of Library and Information Studies (ALIS)