Analysis of Industrial Companies Business Goals in Conditions of Uncertainty

Abstract

The appropriate groups are given in the paper of business goals in industrial companies in the conditions of uncertainty using BSC (Balanced Scorecard) and the FDM (Fuzzy Delphi Method) for each of the four independent perspectives: the perspective of learning and development, the internal processes perspective, the perspective of the user, and the financial perspective. The analysis resulted in determining the ranking of business goals by individual perspectives and defining the specific steps that need to be taken to advance in achieving the priority goals.